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Cancellation Policy

Cancellation Policy for Appointments and Private Sessions

  • Our clinic has a strict 12 hour cancellation Policy.   We charge the full amount for any missed or late arrival for the scheduled appointment 
  • You need to give your credit card info to book an appointment.  If we do not see one on file or if it has expired we will contact you.  Sorry we don’t hold bookings more than 30 minutes without this.
  • If you need to cancel outside of reception hours (11-7pm),  you will need to e-mail us at info@livingwaterstherapies.ca 
  • You will receive an e-mail or text confirmation of your cancellation.

 Class Cancellation Policy

  •  Your reservation must be cancelled 6 hours prior to the scheduled class time.  
  • If you do not cancel within this time period, a class will be deducted from your package. 

 

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